Shipping & Returns

                         



FREE SHIPPING on all UK orders over £50.

Nearly all items in our catalogue are bespoke and made to order. Shipping times vary according to the product you purchase.

       - Dubplate 7-14 days
       - Dubplate with printed centre labels 7-14 days
       - Dubplate with printed sleeves 14-21 days
       - Centre Labels Only 1-3 days
       - Mastering 3-7 days (email delivery)
       - Stem Mastering 3-14 days (email delivery)

Please note the above times are guides and we may be able to ship sooner than stated, similarly, during particularly busy periods it may take slightly longer, but you will be notified immediately if that is the case. If you need your order urgently please contact us before you purchase to check on current turnaround times. All order items are shipped together by default, if you need part of your order early please contact us to arrange.

Items are shipped via Royal Mail, DPD or UPS with tracking information and will be insured according to the couriers terms & conditions. If your order arrives damaged please notify us immediately.


RETURNS

On all bespoke items including Dubplates and Printing Works, We can only accept returns on defective items. Please make sure all audio and artwork files are correct before sending them to us, if you realise you have made an error, please notify us as soon as possible because once the work has been completed we cannot issue a refund.

In the unlikely event you find any problem with the cut of your Dubplate please notify us immediately and we will be more than happy to issue a re-cut. Customer satisfaction is the corner stone upon which EA Dubs was built, and we feel passionate that every one of our customers has a cut they can feel proud of.

Full postal address for returns available on request.